FAQs

  • Your HIM 2O25 In Person Ticket gives you a seat at all general HIM 2025 general sessions and a choice to attend HIM Unplugged Friday daytime electives at Ko‘olau Ballrooms.

    Your HIM 2025 Livestream Ticket allows you to participate in all HIM 2025 General Sessions via our exclusive livestream from anywhere in the world. Note: HIM Unplugged (Friday daytime electives) will not be livestreamed or recorded.

    Both tickets give you access to video replay of all HIM 2025 general sessions for a limited time after the conference.

  • There is no deadline. You may register any time before or during HIM 2025.

  • No. Instead, we encourage everyone to take advantage of the early rate available until January 31, 2025. After 01/31, rates will increase.

  • No. All HIM 2025 tickets provide access to the whole event. They cannot be split and shared.

  • No. All HIM 2025 tickets provide access to the whole event. They cannot be split and shared.

  • All sales are final. There are no refunds or rollovers.

  • In-person registrations are good for in-person only. Video replay of will be available after the conference if any of the in-person sessions are missed. Note: HIM Unplugged (Friday daytime electives) will not be recorded and will not be available for video replay.

  • Due to limited seats in-person, livestream registrants may attend online only.

REGISTRATION

 

  • You will need your ticket attached to your confirmation email.

    Present your tickets (attached to your confirmation email) at check-in. Printing tickets is the fastest way to check-in. You may also present your tickets from your mobile phone.)

    Important: Be sure to save your HIM 2025 confirmation email with your attached tickets.

  • Friday lunch and dinner, and Saturday lunch are available for pre-order through March 7, 2025 on our registration site. Food will not be available for purchase onsite. Pre-order a meal here.

  • In-person registrations are good for in-person only. Video replay will be available after the conference if any of the in-person sessions are missed.

ATTENDING IN PERSON

  • A livestream link will be emailed to those who registered to livestream HIM 2025. Expect an email from SimpleTix a few days before the start of the conference.

  • Any computer, tablet, smartphone or video display with a working internet connection will work.

    We strongly suggest you check your internet connection and speed before HIM 2025 to ensure everything works. A bad connection or slow speeds may result in a degraded conference experience. Check your connection speed at fast.com.

  • Do 4 simple things ahead of time to test your connectivity:

    1. Make sure your wifi/internet connection is working.

    2. Make sure your internet connection works on the device you plan to use.

    3. We recommend a minimum connection speed of 10 Mbps. Check your connection speed at fast.com.

    4. Limit other devices (phones, tablets, computers, etc.) from using the network you are using for the web stream. Do not start large downloads or uploads while streaming, and only have one internet tab open on the web browser you are using for the web stream.

  • Hawai‘i is UTC -10

    Hawai‘i does not have daylight savings. This is important to know if you live outside Hawai‘i. If you live outside of Hawai‘i, the time difference will change when daylight savings goes into effect. In 2025 in the U.S., DST starts Sunday, March 9, 2025.

    You can use websites like these to convert to HST: timeanddate.com or worldtimebuddy.com.

  • Due to limited seats in-person, livestream registrants may attend online only.

LIVESTREAMING

VIDEO REPLAY 

Watch past sessions

  • Video replay allows you to watch/rewatch sessions after the conference— those you attended and those you didn’t. This is only available to conference registrants and for a limited time only. A video replay link will be emailed to both in-person and livestream registrants following the conference. Note: HIM Unplugged (Friday daytime electives) will not be recorded and will not be available for video replay.

  • All HIM 2025 conference registrants will be emailed a video replay link to all the General sessions, for a limited time, following the conference. HIM Unplugged (Friday daytime electives) will not be recorded and will therefore not be available for viewing later.

  • Video replay will be made accessible after the conference. A video replay link will be emailed to both in-person and livestream registrants following the conference.

  • A video replay link will be emailed to both in-person and livestream registrants following the conference.

  • Yes, Video Replay will be available after the conference for a limited time. A video replay link will be emailed to both in-person and livestream registrants following the conference.

  • All General Sessions will be available for video replay following the conference. HIM Unplugged (Friday daytime electives) will not be recorded and therefore will not be available for video replay.

  • Sessions will not be available for purchase. After video replay has expired, all HIM 2025 sessions will be available in the HIM Vault. For more information on how to access the HIM Vault, click here.

GENERAL

Everything else

  • Email info@himonline.org and someone will respond as soon as possible.

    You may also leave a message at (808) 988-9777. Our office is not staffed all the time. We try to respond to all voicemails as soon a possible.

  • Hawai‘i is UTC -10

    Hawai‘i does not have daylight savings. This is important to know if you live outside Hawai‘i. If you live outside of Hawai‘i, the time difference will change when daylight savings goes into effect. In 2025 in the U.S., DST starts Sunday, March 9, 2025.

    You can use websites like these to convert to HST: timeanddate.com or worldtimebuddy.com.

  • Unfortunately, there are not a lot of accommodations close to the conference center. Paradise Bay Resort is closest. Next closest hotel/resort would probably be in the Honolulu area - around 10-13 miles away. A few non-waikiki hotels/resorts are:

    Aston at the Executive Centre
    AC Hotel by Marriott
    Ala Moana Hotel

    Otherwise, we suggest doing a search on AirBnB or Vrbo.